Greg shares how business owners can get useful guidance resources in this episode of Ask The Expert. 800 CHAB radio presents Ask the Expert with Greg Marcyniuk of Heritage Insurance located in Moose Jaw.

Heritage Insurance

Here's a full transcript of the episode.

Rob Carnie: If you're in business, you've probably heard the phrase competitive edge.

Today, we take that to a whole new level with Greg Marcyniuk at Heritage Insurance in downtown Moose Jaw. On today's edition of Ask the Expert, keeping the competitive edge when you're in business, something you know all about.

Greg Marcyniuk: That's right. As a business owner, I believe in today's day and age where it's all Internet. Your margins are low, your costs are high.

Very important that you have a collection of procedures and relevant policies, and it's essential for continued success. And finding this isn't a real easy task I have found over the course of the years. So, what I've done is, we've got professionally written and designed resources that will be able to build your own customized resource library. And I really believe — I know I utilize it on a daily basis here within our business.

First and foremost is safety manuals. Workplace accidents happen without warning. And to reduce the odds of an incident, it's important to thoroughly train your employees. And using our customized forms and industry-specific safety manuals, you can provide staff members with safety policies and procedures that support a safety-conscientious work environment.

The other thing is cyber training. Again, I can't say enough about cyber training. But, again the first line of defense on cyber attacks is a well-trained workforce. And use our employee cyber training manuals to educate your workforce regarding common threats and mitigation techniques. These guides cover a full range of topics such as communication devices and best practices.

And the other thing is just general workplace policies allow you to create your own custom policies. There's a template there, and there are a lot of sample policy outlines for the content and what information must be completed and included to help alleviate any guesswork.

Now, what I want to do is to any business owner out there — and we have this offer to our existing clients — but I'm willing to open it up to any business owners if they'd like to have this. Just give us a call, 1-800-667-7640 or go online at and we'll send you out a PDF if you like. Or, if you want to, come into the office. We can even run a paper copy for you.

Rob: Very good. Helping out everybody.

Greg: Well, and you know what, it's tough times out there right now. And we would like to see businesses continue to prosper and thrive here in our fine community of Moose Jaw.

Rob: Greg Marcyniuk, Heritage Insurance on 800 CHAB's Ask the Expert. Again, that toll-free number?

Greg: 1-800-667-7640.

(Video transcription by Speechpad)

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Heritage Insurance Ltd., Insurance Services Office, Moose Jaw, SK
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